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Contact directory

Contact information should you need us

To find what you need quickly and efficiently, you can find our primary locations and contact details below.



St. James' Park, Strawberry Place, Newcastle upon Tyne, NE1 4ST


Training Centre

Newcastle United Training Centre, Darsley Park, Benton, NE12 9SF


Newcastle United Academy, Little Benton, Off Greenlee Drive, Newcastle upon Tyne, NE7 7SF


You might also want to take a look at our directory of FAQs or contact us via our Contact Form.

Box Office (all ticket enquiries)

Email: boxoffice@nufc.co.uk

Telephone: 0344 372 1892

Supporter Services (all non-ticket enquiries including Charity Requests and Lost Property)

Email: supporter.services@nufc.co.uk


Email: hospitality@nufc.co.uk

Telephone: 0191 201 8444

Newcastle United Foundation

Email: foundation@nufc.co.uk

Telephone: 0191 820 0848 (ext 8451)


  • Club Complaints Procedure Open

    The Club takes seriously its duty to all its supporters, customers, staff, participants, scholars and other stakeholders and operates at all times within the law, proper procedure and applicable professional codes and regulations.  We recognise that in discharging our duty, issues of concern may arise, and we will always seek to resolve these in the most effective way possible, taking an informal approach first wherever appropriate.

    If you’re not happy with something that we’ve done, your first step should be to give us some feedback.  You can do this in the following ways:

    Write:  Supporter Services, St. James’ Park, Strawberry Place, Newcastle Upon Tyne, NE1 4ST

    Email:  supporter.services@nufc.co.uk

    Call: 0344 372 1892 Option 1 (a message will be taken by our team, and someone will get back to you)

    We will do all that we can to ensure that we put things right, but if you feel that you want to make a complaint, we will take your complaint seriously and if it is not possible to resolve concerns informally, issues will be investigated and managed in accordance with this Complaints Procedure.

    The Club reserves the right to refer issues raised under the Complaints Procedure to an alternative process where it is deemed more appropriate to the issue under consideration.

    Please note that complaints sent to any other department, including any of the Club’s directors or shareholders, will be passed to our Supporter Services team and will be dealt with under this procedure.

    To view the full complaint procedure, click the downloadable link below:

    Download a PDF version here

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