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NUFC.CO.UK TERMS & CONDITIONS OF USE

 

1 Copyright and Trade Marks

1.1 The website and its design, text, graphics, illustrations, images and other feed (audio and video), the selection and arrangement thereof and software are copyright © of the Club or their licensors. The trade marks depicted on this website are the property of the Club or their licensors and they retain all rights in such trade marks.

1.2 The sports audio and video recordings are used under licence and with the permission of the relevant proprietor.

1.3 The sports archive photographs are supplied and used under licence from EMPICS Limited, the Club and others.

1.4 All rights are reserved and reproduction of part or all of the contents of this site is prohibited other than in accordance with the following permissions:

1.5 Permission is granted to download the materials contained on this website to a single personal computer and to print a hard copy of such materials solely for personal, non-commercial use.

1.6 Permission is granted for you to copy extracts of texts from news articles that appear on this website (excluding without limitation photographs, illustrations, logos, match reports, match statistics, and audio and video materials) for non commercial supply, in text format only, to individual third parties for their personal, non commercial use, but only if you satisfy the parts 1.6.1, 2 and 3:

1.6.1 You acknowledge our website as the source of the extract and include a prominent reference to this website's URL. If the supply by you of the extract is via the internet, such acknowledgment must include a hypertext link to this website with the copy of the extracted material; and

1.6.2 You inform the third party that the conditions set out in this Section 2 apply to him/her and that he/she must comply with them; and

1.6.3 You re-produce the extracted material in complete and unmodified form and, if the supply by you of the extract is via the internet, that you do not frame the extract within your own website.

1.7 For the purpose of these terms, non commercial supply or use shall mean that neither you nor any third party may charge for viewing any materials that have been downloaded or copied from this website, and that neither you nor any third party can use any materials from this website to attract others to buy goods or services.

1.8 Any other use of materials on this website, including storage and recording (other than on a purely transitory basis to permit you to view them), reproduction, modification, distribution, re-transmission, diversion or republication, without the prior written permission of the Club, is strictly prohibited. This means, for example, that you must not use on any other website any materials displayed on this website from time to time.

 

2.Data Protection

2.1 The information and data ("personal data") which is provided by you in connection with this website will be held on the computers and manual records of, and will be used by the Club and any other reputable suppliers of goods and services which the Club believes may be of interest to you (together "the companies"). A complete list of all such companies is available on request from Newcastle United, St. James' Park Newcastle upon Tyne, NE1 4ST.

2.2 The personal data shall be used by the companies for the following purposes:

2.3 To update and develop the companies' records and for assessment and analysis including market and service/product analysis;

2.4 To assist the companies in the provision of services/products to you; and

2.5 To facilitate reviews, developments and improvements to the services/products offered to you.

2.6 The companies may inform you from time to time by e-mail, telephone, or mail about relevant news, information, services and products offered by any of them which they believe may be of interest to you.

2.7 You are under no obligation to buy anything, however, if you prefer not to be contacted either update your personal details section in your online account or write to the Club stating your full name and address and providing any other relevant information.

2.8 By law you are entitled, upon payment of a fee, to receive a copy of information or data about you that is held by any of the companies. You are also entitled to require the rectification, erasure or blocking of any such information or data which is inaccurate or not up-to-date and held by the companies. If you wish to exercise any of these rights, please write to the Club stating your full name and address and providing any other relevant information.

2.9 To see the sites full privacy policy statement please visit http://www.nufc.co.uk/page/PrivacyPolicy

 

3 Liability

3.1 In using this website, you agree to the terms and conditions of use. If you do not accept any of them, you should exit this website now. The Club reserves the right to change these terms of use from time to time and your use of the website following such change shall be deemed to be your acceptance of such change. The Club further reserves the right, at any time, to charge you for accessing certain materials on this website and/or to make access to certain materials on this website conditional on you agreeing to additional terms and conditions. If you make any purchases through the official Club Shop you will, in addition, be subject to the then current conditions of sale that apply to all such purchases ("conditions of sale").

3.2 The Club and any of its officially recognised 3rd Parties cannot be held liable for the for the accuracy of content, although will reasonably endeavour to provide the latest information

3.3 The Club will endeavour to provide a safe online experience, however is not liable for any risk of viruses or other damage.

3.3.1 Any direct loss whatsoever.

3.3.2 Any loss of profits, business, or anticipated savings or loss of or corruption of data or any other indirect loss whatsoever.

3.4 Nothing in these terms of use shall exclude or limit the liability of the Club for death or personal injury due to its negligence or for its fraud.

3.5 This website contains links to third party sites from, for example, this website's home page and from the shopping zone. These third party sites are beyond the control of the Club and the Club does not accept any responsibility for their content or for any transactions between you and such sites. Your use of these third party sites, and any resultant transactions, may be subject to separate terms and conditions.

 

4 SMS Alerts - Unsubscribe:

4.1 Pay as You Go: If you would like to cancel your subscription please text STOP to 88442. The service will be terminated immediately.

4.2 Credit Card/Direct Debit payments: If you would like to cancel your subscription please text STOP to 88442. The service will be terminated immediately and we will take no further payments from you.

4.3 N.B. If you text STOP to 88442 to stop receiving messages with immediate effect and you still have some time remaining on your subscription, you will not be refunded any pro-rata amount for the unused period. If you wish to receive messages for the entire period for which you have already paid, please email customerservices@performgroup.com

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TICKETS

ONLINE BOX OFFICE TERMS & CONDITIONS OF USE

 

1 Contract Formation

1.1When you submit your order, you are offering to buy tickets at the price stated in accordance with the terms and conditions which, if accepted by us, will result in a binding contract. It is therefore important that you read and accept the terms and conditions before submitting the order.

1.2 Once you have completed your order, you will be asked to confirm that it is correct. If it is not, you can amend or cancel the order before submitting it. It is your responsibility to ensure it is correct before submission.

1.3 We will send a confirmation email on receipt of your order. This is not an acceptance of your offer, but an acknowledgement that we have received the order, and that our Box Office is processing it. The contract between us will not be formed until we dispatch the tickets to the address as stated in your order.

1.4 Whilst we try to ensure that pricing and ticketing information on our website is correct at all times, errors may occasionally occur. If we discover an error in the price or nature of the ticket you have ordered, we will inform you as soon as possible, and give you the option of reconfirming your order at the correct price/specification or cancelling it. If we are unable to contact you, we will unfortunately have to treat the order as cancelled. If the order is cancelled, we will of course provide you with a full refund. 

 

SEASON TICKET 2014-15 TERMS & CONDITIONS OF USE

 

 1 Issue of Season Ticket

1.1 The issue of a Season Ticket and subsequent access to the Ground is subject to the Terms & Conditions of Use.

1.2 Season Tickets are for the exclusive use of supporters of the Club only. By applying for a Season Ticket and/or using the same you hereby warrant and represent that you are a supporter of the
Club.

2 Membership

2.1 The purchase of a Season Ticket is conditional upon you being a member of Newcastle United Football Club as per clause 2.2 below.

2.2 Newcastle United Football Club has two official membership schemes for which eligibility is dependant on your age at the date that you apply to become a member as stated below:

2.2.1 Supporters aged 18 years and over on 1 September 2014 are eligible for membership of the Official Club Membership scheme. Official Club Membership incurs an annual membership fee of thirty five pounds (£35) plus postage and packaging.

2.2.2 Supporters under the age of 18 on 1 September 2014 are eligible for membership of the Magpies membership scheme. Membership of the Magpies incurs an annual membership fee of twenty pounds (£20) plus postage and packaging.

2.3 Payment of the membership fee will be added to the Season Ticket fee and divided into equal payments in accordance with the payment plan agreed between the Parties.

2.4 There will be no charge for membership of the Magpies scheme for supporters under the age of 18 on 1 September 2014 who wish to purchase a Season Ticket at the same time as applying for their Magpies membership.

2.5 Membership fees are subject to an annual review by the Club.

2.6 Your membership subscription will run for 365 days from the date of purchase and is renewable on an annual basis.

2.7 The Club shall not be liable to refund any difference in the membership fee should you purchase a Club Membership (Adult or Magpies) and subsequently buy a season ticket during the period that your Club Membership is valid.

2.8 The Club reserves the right, at its sole discretion, to reject any Club Membership or Season Ticket application.
 

3 Admission to the Ground

3.1 Use of a Season Ticket constitutes acceptance of the Terms & Conditions of Use.

3.1.0 "Entry on to the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse is an offence under the Football (Offences) Act 1991 and is strictly prohibited. If you do so you will face being arrested, prosecuted and banned from the stadium and if the Club suffers any loss as a result, including but not limited to any fines imposed by FIFA, UFFA, The Football Association, The Premier League and The Football League, you will be liable to pay the Club a sum equal to the Club's loss plus the Club's legal costs."

3.2 A Season Ticket permits you to occupy at the Match the seat indicated on the Season Ticket or such other alternative seat of equal price as the Club may, from time to time, allocate to you at its reasonable discretion.

3.3 The Club reserves the right to refuse admission to, or eject from the Ground any person who fails to comply with:

3.3.1 the Terms & Conditions of Use;

3.3.2 such statutes and regulations governing the use of the Company's premises or such other premises at which the services the subject of this Agreement are provided, whether made by Central or Local Government or a licensing authority or otherwise including but not limited to the Football Spectators Act 1978, the Sporting Events (Control of Alcohol) Act 1975 and the Football Offences Act 1981 (all as may be amended from time to time);

3.3.3 such reasonable regulations as the Company, or the owners of any other premises at which the services subject of this Agreement are provided, may from time to time make governing the use of the Company's premises provided that such regulations are available for inspection by the Customer;

3.3.4 any and all instructions of any steward or officer of the Company's and/or police officer; and

3.3.5 the rules, regulations and by-laws of FIFA, UEFA, The Football Association, The Premier League, The Football League and NUFC in respect of the relevant competition and NUFC Ground Regulations;

3.4 Nothing in these Terms & Conditions of Use shall constitute or imply any entitlement to occupy the seat indicated on the Season Ticket in any subsequent season.

3.5 You are advised to occupy your seat at least thirty minutes prior to kick-off. Please contact a Steward if you have any query regarding your seat. The Club's policy is to take such legal action as it deems appropriate against any persons found attempting to gain access to the Ground under false pretences.

3.6 Save as set out in clause 3.7 below, you shall not bring into (or use within) the Stadium any equipment which is capable of recording or transmitting (by digital or other means) any audio, visual or  audiovisual material or any information or data in relation to a Match or any aspect of it.

3.7 Mobile telephones are permitted within the Stadium, provided that they are used for personal and private use only and not for recording or transmitting any data in relation to any aspect of a match in the Stadium.

3.8 Save for official Club merchandise and/or other football related clothing worn in good faith, you shall not bring into, use or display within the Stadium any sponsorship, promotional or marketing materials.

3.9 You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product or any promotional literature of any nature.
 

4 Use of Season Ticket

4.1 Season Tickets are issued for your sole use and you shall not resell, assign or (save as set out in clause 4.2 below) transfer or lend the Season Ticket or the benefit of it to any other person without the prior written consent of the Club. The reference to reselling the Season Ticket includes reference to offering to sell a Season Ticket, exposing a Season Ticket for sale, making a Season Ticket available for sale by another and advertising that a Season Ticket is available for purchase. For the avoidance of doubt (and by way of example only) this Season Ticket may not be offered as a prize in any promotion or competition nor transferred, lent or sold to any third party as part of a hospitality or travel package, given to a third party who agrees to buy another good or service, or used for any other commercial purpose, save as expressly authorised by the FAPL, the FL or the Club.

4.2 You may only resell or transfer the Season Ticket to a Guest with the express written consent of the Club given at the Club's absolute discretion. No such resale or transfer will be permitted except where the same takes place in respect of an individual match and in consideration of no payment or benefit in excess of the face value of a ticket to that Match and such transfer does not take place during the course of any business or for the purpose of facilitating any third party's business. Such resale or transfer to any Guest is hereby provided to be subject to the Terms and Conditions of Use and clause 3.3 above which will (save for any rights to transfer under this clause) apply to that Guest as if he/she was the original purchaser of the Season Ticket (and you must inform the Guest of this).

4.3 The unauthorised sale or disposal of tickets is a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006. The Club will inform the police when it becomes aware that Season Tickets are being sold illegally and will press charges to be brought against those breaking this law. If you are convicted of a ticket touting offence, or we reasonably suspect you have committed a ticketing offence, we will notify the FAPL and FL who may in turn notify other FAPL and/or FL Clubs and/or the UK Football Policing Unit. The information that we share may include your personal details, information about the offence and about ticket purchases (including payment details). We will use this to identify and prevent ticketing offences and disorder at matches.

4.4 The Season Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward or employee of the Club or any police officer. The Club reserves the right to require the immediate return of the Season Ticket at any time.

4.5 Any Season Ticket obtained or used in breach of the Terms & Conditions of Use shall be automatically void and all rights conferred or evidenced by such Season Ticket shall be nullified. Misuse of this Season Ticket may result in the holder being refused entry to, or ejected from, the Ground in respect of a particular Match and/or the cancellation and withdrawal of this Season Ticket. In the event of any cancellation and withdrawal in accordance with this clause 4.5, no refund shall be payable to the holder in respect of any unexpired portion of the Season Ticket. The Club further reserves its right to take any legal action against any person(s) as it sees fit in connection with such matters, including a claim for an account of profits made from an unauthorized use of the Season Ticket.

4.6 The Club shall not be liable for stolen or counterfeit tickets purchased through unauthorised sources and reserves the right to refuse admission.

4.7 The Company reserves the right not to accept any ticket that is unreadable due to mutilation of any kind.

5 Changes to Dates, Refunds & Exchanges

5.1 All fixtures are subject to change. No guarantees can be given by the Club that a Match will take place at a particular time or on a particular date. The Club reserves the right to reschedule any Match without notice and without any liability whatsoever. Your Season Ticket will enable you to attend the re-arranged Match.

5.2 In the event of postponement or abandonment of the Match(or if the Match has, for any reason, to be played out of view of the public) subsequent detail will be posted on www.nufc.co.uk. The club will have no further liability whatsoever, including(but not limited to) any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.

5.3 Season Ticket purchases are non refundable and no refunds can be made in respect of any matches not attended for any reason whatsoever. It is the responsibility of the Season Ticket holder to ensure that they are aware of the correct dates and kick off times of all fixtures.

6 Lost or Stolen Season Tickets

6.1 In order to gain admission to the Ground the Season Ticket must be presented at every Match.

6.2 For safety reasons and to avoid congestion, please use the turnstile number(s) printed on the Season Ticket.

6.3 In the event that you forget your Season Ticket in respect of any individual Match, the Club shall not be obliged to admit you or issue any other form of ticket for that Match. If a match-day duplicate ticket is issued, the Club may require payment of a non-refundable administration charge.

6.4 The Club cannot accept any responsibility for a lost or stolen Season Ticket. If you lose your Season Ticket please report this to the Police and to the Newcastle United Box Office immediately. The Club reserves the right not to accept requests for replacement or forgotten, lost or misplaced Season Tickets. If, in the Club's opinion, a Season Ticket is irreparably lost, stolen or destroyed, a duplicate Season Ticket may be issued by the Club as soon as reasonably practicable after the payment of a non-refundable administration charge. Only one duplicate Season Ticket will be issued to you per season and you will be required to sign a document confirming that the original Season Ticket is irreparably lost, stolen or destroyed and indemnifying the Club against any direct or indirect consequences of such matter having been falsely represented or stated to the Club. Applications for the issue of a duplicate Season Ticket cannot be made on the day of a Match.

6.5 Should any Season Ticket when applied for not arrive in the post after purchase, you will be required to sign a document confirming this and undertaking to immediately return the original Season Ticket to the Club should it come into your possession at any time.
 

7 Change of Address

7.1 If you change your address during the season you must notify the Club as soon as reasonably practicable. You may do so by either writing to the Box Office, Newcastle United Football Club, St James Park, Newcastle upon Tyne, NE1 4ST or by calling 0844 372 1892 (+44 870 444 1892 for non UK customers.)
 

8 Cancellation & Withdrawal of Season Ticket

8.1 Without prejudice to any other remedies it may have, the Club shall have the right to eject an offender and to cancel and withdraw your Season Ticket for any serious or persistent breach of these Terms & Conditions of Use or clause 3.3 above. In the event of such cancellation no refund will be paid in respect of any unexpired portion of the Season Ticket. Without prejudice to the general nature of the above the following actions shall constitute serious breach of the Terms & Conditions of Use:

8.1.1 smoking in designated non-smoking areas;

8.1.2 persistent standing in seated areas whilst the Match is in progress;

8.1.3 sale or transfer (save as permitted) of this Season Ticket to any person for one or more matches;

8.1.4 deliberate misuse of the Season Ticket;

8.1.5 the supply of any misleading or incorrect information in any application;

8.1.6 persistent swearing during one or more Match;

8.1.7 the throwing of any object within the Ground without lawful authority or excuse;

8.1.8 the chanting of anything of an indecent, racist, sexist or homophobic nature or discriminatory comments directed towards people with a disability;

8.1.9 any misrepresentation in relation to clause 1.2;

8.1.10 breach of the terms of any Membership;

8.1.11 any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of this Season Ticket;

8.1.12 any offence under the Football Spectators Act 1989; the Sporting Events (Control of Alcohol Act) 1985; the Football Offences Act 1991; any other criminal offence in or near the Ground or being subject to a Banning Order under the Football Disorder Act 2000 (all as may be amended from time to time);

8.1.13 spitting or adopting unruly, inappropriate, offensive or illegal behaviour;

8.1.14 behaviour likely to cause damage, injury, nuisance or annoyance or for failure to comply with the reasonable requests of Club officials.

8.2 In the event that your Season Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match ticket or season ticket at its discretion.
 

9 Concessionary Rates

9.1 In order to qualify for a concessionary Season Ticket rate you must fulfil the following criteria:

9.1.1 A junior Season Ticket concession is available to anybody under the age of 18 on 1 September 2014. Proof of date of birth (e.g. a birth certificate) is required for all new season ticket applications.

9.1.2 A young persons Season Ticket concession is available to anybody over the age of 18 and under the age of 21 on 1 September 2014. Proof of date of birth (e.g. a birth certificate) is required for all new season ticket applications. These 18-21 concessions will only apply within the Category 3 seating locations during season 14/15.

9.1.3 A student Season Ticket concession is available to all full time students in possession of a valid National Union of Student identification card or another form of identification deemed acceptable by the Club.

9.1.4 A senior citizen Season Ticket concession is available to anybody over the age of 65 on 1 September 2014. Proof of date of birth (e.g. a birth certificate) is required for all new season ticket applications.

9.1.5 Applicants who apply for a disabled Season Ticket concession can be required to provide supporting information. If a disabled person requires the assistance of an attendant, that attendant will be admitted free of charge for the sole purpose of giving assistance to the disabled person and does not infer any right to attend matches without the disabled person.

9.1.6 The minimum age to attend a Match at the Ground for unaccompanied juniors is 12 years. For the avoidance of doubt, the final decision on admission to the Ground belongs to the Box Office Manager.

9.1.7 The minimum age to be admitted to the Platinum Club, Bar 1892 and the Sports Bar unaccompanied is 14 years.

9.1.8 Any amendments from an adult to a concession, (including juniors, senior citizens, students and disabled) must be made no later than 31st October 2014. 
 

10 Disability Discrimination Act

10.1 In accordance with the provisions of the Disability Discrimination Act the Club has made reasonable adjustments inrespect of access for disabled supporters. 

 

11 Family Area

11.1 The maximum adult to junior ratio in the Family Area is two adults to one junior. There is no maximum junior to adult ratio. Should the junior be unable to attend a Match then in order to attend that Match the adult must upgrade the junior's ticket to the appropriate equivalent adult rate. A junior ticket can be upgraded a maximum of three times in any one season. Outside of the permitted upgrades adults are not allowed in this area unless accompanied by a child.

11.2 Once a supporter reaches the age of 18 they will have to relocate from the Family Area to another area of St James' Park unless attending with a junior supporter.

 

12 18-21 Concession Areas

12.1 Should the young person be unable to attend a Match then in order to attend that Match the adult must upgrade the concession ticket to the appropriate equivalent adult rate. 

 

13 Five Year Season Ticket

13.1 By purchasing a 5 Year Season Ticket the customer acknowledges and accepts that this is an irrevocable commitment by the customer for the period of the offer and the customer may not terminate the agreement for any reason whatsoever for the duration of the agreement. For the avoidance of doubt, the Season Ticket may not be cancelled by the customer during the full term of this agreement ie 5 seasons ending season 2018/19. 

 

14 Multi Year Price Guarantee

14.1 To qualify for the Multi Year Price Guarantee Season Ticket the customer must be a fully paid up member of Newcastle United Football Club as per clause 2 above for the duration of the term.

14.2 The Multi year price guarantee is conditional upon direct debit payment of either one (1) annual or twelve (12) monthly instalments every year for the duration of the scheme. For the avoidance of doubt, provided that the customer continues to subscribe to the direct debit payment scheme commencing on the purchase of the 2014-15 Season Ticket, the annual price of the Season Ticket will remain at the same price as the 2014-15 Season Ticket, subject always to variations in value added tax and other such taxes that may from time to time be imposed.

14.3 In order to subscribe to the Multi Year Price Guarantee the customer must authorise, set up, and maintain, a valid direct debit mandate for an annual or monthly recurring payment. A payment schedule will be sent to the customer detailing the payment dates and amounts at the inception of the agreement in year one and thereafter only if there are any changes to the amount, date or frequency of your direct debit.. Non payment will amount to a material breach of this Agreement.

14.4 If the customer fails to make a payment by the due date the Club may terminate the Agreement without further notice to the customer and admittance to the ground may be refused. At the Club's sole discretion, immediate payment by an alternative method may be accepted. No payments taken by direct debit will be refunded in any circumstances.

14.5 In the event that the customer wishes to change location of their Season Ticket seat an application must be made to the Club in writing by 31 January prior to the season in which the change of location would commence. The cost of the new seat location will be the 2014-15 standard Season Ticket rate for the new seat location, subject always to clause 14.1 above. Any application received after this date will not benefit from the Multi Year price guarantee. If an application is made to change seat location during the course of a season for the remainder of that season, subject always to the change being possible and at the Club's sole discretion, an administration fee will be incurred by the customer for the transaction. 

14.6 Subject to clause 14.7 below, the Season Ticket may not be cancelled by the customer.

14.7 Customers wishing to cancel the Multi Year Price Guarantee direct debit payment plan for future seasons must send written notice to the Club to "Box Office, Newcastle United Football Club, St James' Park, Newcastle upon Tyne, NE1 4ST" by 31 January (or other date as notified by the Club) prior to the commencement of the season in which the cancellation will take effect. No cancellations will be accepted after this date for the forthcoming season.

14.8 Customers opting to cancel the direct debit payment plan will lose the future right to the price guarantee scheme. No re-admission to the scheme will be allowed.

15 Exclusion of Liability

15.1 To the maximum extent permitted by law, the Club hereby excludes any liability for loss, injury or damage to persons or property in or around the Ground.

 

16 Governing Law

16.1 These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales.

 

17 Amendments

17.1 Any part, or the whole, of these Terms and Conditions of Use may be altered, modified or otherwise amended by the Club from time to time. Any such amendments will be announced on the official Club website and will also be available for inspection at the Box Office of Newcastle United. In the event of what the Club deems to be a major change to these conditions then Season Ticket holders will be notified in writing.

 

18 Force Majeure

18.1 In the event of the Company being prevented or delayed at any time from performing any of its obligations under this Agreement by reason of any act, event, accident or other happening beyond the control of the Company or which cannot be overcome by means normally employed in performance and at comparable expense, including, without prejudice to the generality of the foregoing, strikes,  lockouts, industrial disputes, riots, wars, civil disturbance, fire, explosions, storms, power failure, governmental or local authority or football authority regulations and requirements, loss of liquor licence and difficulties relating to venues other than the Company's own property, then and in such event any such failure or delay in performance shall not be deemed to constitute a breach of the obligations of the Company but performance of such obligations shall be suspended during the continued existence of such act, event, accident or happening as aforesaid and all rights of the Company at the time for performance shall be extended for a period equal to the aggregate of :

18.1.1 the period or periods of continued existence of such act, event, accident or happening, and

18.1.2 such further period (if any) as the Company in its sole discretion reasonably consider is required, due to repairs, maintenance, rebuilding, delays in transportation, shortage of manpower or materials or other cause directly occasioned by, or attributable to such act, event, accident or happening.

18.1.3 In the event that a situation of force majeure permanently prevents the Company from performing its obligations under this Agreement, the Company shall be entitled forthwith to terminate this Agreement by notice in writing to the Client without prejudice to the rights and obligations of the parties hereto accruing up to and including the date of termination.

 

19 Data Protection - Your Privacy

19.1 How we will use your information: We will keep the information you provide with other information we have from your dealings with us and our commercial partners secure (whether the information is paper based or held in our computerised databases) and will use it to

- administer any services and/or products we provide you with

- understand your preferences and profile so that we can improve the services we offer and to enable us to provide you with offers that we believe will be of interest to you.

Offers and opportunities: Newcastle United teams up with a selection of carefully chosen commercial partners to bring fans a diverse range of opportunities and offers (including financial services offers) at competitive prices (an up-to-date list of partners and details of the offers they may make can be obtained from, St. James' Park, Newcastle Upon Tyne, NE1 4ST).

NUFC and/or these commercial partners would like to contact you with details of offers by post, telephone, text/picture/video message, digital television, fax or by e-mail and these commercial partners may let us know if you have expressed an interest in their offers. You are under no obligation to buy anything,

Monitoring Calls: We may monitor or record calls for security purposes and to improve the quality of our services to you.

Your rights: You have the right to request a copy of the information we hold about you (for which we may charge a small fee) and to correct any inaccuracies. You can opt out of being contacted by Newcastle United and its commercial partners at any time by contacting us at the address below or by following the instructions set out with each offer you receive. Our full privacy policy is available free of charge from The Data Protection Officer, St. James' Park, Newcastle Upon Tyne, NE1 4ST.

 

20 Miscellaneous

20.1 Information on how to obtain tickets for games not included in the Season Ticket will be advertised in the Club programme and on the official Club website (www.nufc.co.uk). Tickets for these matches can be purchased from the Box Office in person, by telephone or over the internet on the official Club website (www.nufc.co.uk). Where a limited number of tickets are available the Club will publish the criteria to be used to determine eligibility for tickets on the official Club website (www.nufc.co.uk).

PLEASE NOTE THAT YOUR OWN SEAT IS NOT GUARANTEED FOR SUCH MATCHES AND THE CLUB RESERVES THE RIGHT TO RELOCATE YOU FOR ANY REASON WHATSOEVER WITHOUT LIABILITY. IN THE EVENT THAT YOUR NORMAL SEAT IS UNAVAILABLE THE CLUB WILL WHERE POSSIBLE ENDEAVOUR TO PROVIDE YOU WITH A SEAT AS CLOSE AS POSSIBLE TO YOUR NORMAL SEAT.

20.2 The Season Ticket may also be used to gain free admission to home Reserve league fixtures. As home Reserve team fixtures will often take place at an alternative venue, due to safety reasons there may be no or limited accommodation made available to season ticket holders. Where accommodation is made available it will be allocated on a first come first served basis.

20.3 Please note St. James' Park is a fully NO SMOKING STADIUM.

PLATINUM CLUB SEASON TICKET HOLDERS ONLY

20.4 Admission to Football Association Cup and Football League Cup home matches is free to Platinum Club bond holders for the 2014-15 season.

 21 Definitions

The following words and phrases shall have thefollowing meanings:

"Club" means Newcastle United Football Company Limited.
"Conditions of Issue" means the Terms and Conditions governing the issue and use of a Match Ticket.
"FAPL" means The Football Association Premier League. "FL" means The Football League.
"Ground" means St James' Park and allother locations owned, occupied or utilised by theClub.
"Ground Regulations" means those ground regulations issued by the Club from time to time that set out the Terms and Conditions upon which spectators are granted entry to the Ground.
"Guest" means a relative, friend, colleague and/or companion to the disabled who would be entitled to purchase a Match Ticket under the Terms and Conditions of Use.
"Match" means that football match in which the Club participates and that takes place at the Ground during Season 2014-15 as designated upon the ticket to which these Conditions of Issue apply. A Season Ticket entitles entry to home league fixtures only. For the avoidance of doubt, Football Association Cup, Football League Cup, pre season friendly and any other fixtures played at the Ground are excluded from the Season Ticket entitlement.
"Season Ticket" means a season ticket smartcard (and/or any rights arising out of or in connection with a season ticket smartcard) for admission to Matches.

St James' Park is an all seated stadium, with four stands covering all seats. On occasions, due to the wind direction, certain seats in the lower and middle sections of all four main stands may be exposed to rain and snow. Persons occupying such seats are advised to check the weather conditions in advance of a match and, if inclement weather is forecast, wear appropriate clothing.

HOME MATCH TICKET TERMS & CONDITIONS OF USE

 

1 Issue of Home Match Ticket

1.1 The issue of a Home Match Ticket and subsequent access to the Ground is subject to the Terms & Conditions of Entry (which can be found on - or accessed via - the Club's website at www.nufc.co.uk/terms or can be provided upon written request to the Club).

1.2 Home Match Tickets are for the use of supporters of the Club only .By applying for the Home Match Ticket and/or using the same you hereby warrant and represent that you are a supporter of the Club.

 

2 Admission to the Ground

2.1 Use of the Home Match Ticket constitutes acceptance of the Terms & Conditions of Entry.

2.10 " Entry onto the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse is an offence under the Football (Offences) Act 1991 and is strictly prohibited. If you do so you will face being arrested, prosecuted and banned from the stadium and if the Club suffers any loss as a result, including but not limited to any fines imposed by FIFA, UEFA, The Football Association, The Premier League and The Football League, you will be liable to pay the Club a sum equal to the Club's loss plus the Club's legal costs."

2.2 A Home Match Ticket permits you to occupy at the Match the seat indicated on the Home Match Ticket or such other alternative seat of equivalent value as the Club may allocate to you at its reasonable discretion.

2.3 Nothing in these Conditions of Issue shall constitute or imply any entitlement to occupy the seat indicated on the Home Match Ticket in any subsequent Match or season.

2.4 Save as set out in clause 2.5 below, you shall not bring into (or use within) the Ground any equipment that is capable of recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to the Match or any aspect of it. Any person acting in breach of this provision may have such equipment confiscated and/or will be required to deliver up any tapes, films, disks or other recordings or data to the PL and/or the Club and the copyright in any such recording or transmission is herby assigned (by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988) to the PL.

2.5 Mobile telephones are permitted within the Ground, provided that they are used for personal and private use only.

2.6 Save for official Club merchandise and/or other football related clothing worn in good faith, you shall not bring into, use or display within the Ground any sponsorship, promotional or marketing materials.

2.7 You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. For the avoidance of doubt this clause shall not prevent the lawful distribution of text publications in any format which do not infringe clause 2.6 above where both the content and the publication are lawful in all respects and do not in the Club's reasonable opinion constitute a threat to public order.

2.8 The Club reserves the right to refuse admission to, or eject from, the Ground any person who fails to comply with the Terms & Conditions of Entry.

2.9 Without prejudice to the representation at clause 1.2, above, and in light of the Home Match Ticket holders being grouped together in designated areas, any attempt to gain access to the Ground wearing or carrying apparel (including, without limitation, hats and/or scarves) that demonstrate support for the Visiting Club, may result in admission being refused or you being ejected from the Ground and in such circumstances no refund or alternative seat will be offered.

2.9.1 St James' Park is an all seated stadium, with four stands covering all seats. On occasions, due to the wind direction, certain areas in the lower and middle sections of all four main stands may be exposed to rain and snow. Persons occupying such seats are advised to check the weather conditions in advance of a match and, if inclement weather is forecast, wear appropriate clothing.

 

3 Use of Home Match Ticket

3.1 Subject to clause 3.3, below, the Home Match Ticket is issued for your sole use and you shall not sell, assign or transfer the Home Match Ticket or the benefit of it to any other person without the prior written consent of the Club. The reference to selling the Home Match Ticket includes offering to sell a Home Match Ticket (including, without limitation, via any online auction website), exposing a Home Match Ticket for sale, making a Home Match Ticket available for sale by another and advertising that a Home Match Ticket is available for purchase. For the avoidance of doubt (and by way of example only) this Home Match Ticket may not be offered as a prize in any promotion or competition; transferred, lent or sold to any third party as part of a hospitality or travel package; given to a third party who agrees to buy some other goods or services; or used for any other commercial purpose (all save as expressly authorised by the PL or the Club).

3.2 The unauthorised sale or disposal of a Home Match Ticket may amount to a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006. The Club will inform the police when it becomes aware that a Home Match Ticket has been sold illegally and will press for charges to be brought against those breaking this law.If you are convicted of a ticket touting offence, or we reasonably suspect you have committed such an offence, we will notify the PL who may in turn notify other Premier League clubs and/or the relevant law enforcement authorities.The information that we share may include your personal details, information about the offence and about ticket purchases (including payment details).We will use this to identify and prevent ticket touting offences and disorder at matches.

3.3 If more than one Home Match Ticket is issued to you, one Home Match Ticket must be retained by you, for personal use (subject to the provisions below) and the remainder may be transferred to your Guest(s) for his/her/their personal use only PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Home Match Ticket, and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business. Such transfer to any Guest will be subject to the Terms & Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 4.3 below) apply to each Guest as if he/she was the original purchaser of the Home Match Ticket (and you must inform the Guest(s) of this).You will provide the name and address of your Guest(s) when asked to do so by any official, steward or employee of the Club and/or any police officer.In the event that you and/or your Guest(s) are unable to use any Home Match Ticket then you may transfer that Home Match Ticket(s) to a natural person who is known to you personally and who would be entitled (under the Terms & Conditions of Entry and otherwise) to purchase such Home Match Ticket and attend such Match PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Home Match Ticket, and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business.Such transfer will be subject to the Terms & Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 4.3 below) apply to the transferee as if he were the original purchaser of the Home Match Ticket (and you must inform the transferee of this).You will provide the name and address of the transferee when asked to do so by any official, steward or employee of the Club and/or any police officer.

3.4 The Home Match Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward or employee of the Club or any police officer.The Club reserves the right to require the immediate return of the Home Match Ticket at any time.

3.5 Any Home Match Ticket obtained or used in breach of the Terms & Conditions of Entry shall be automatically void and all rights conferred or evidenced by such Home Match Ticket shall be nullified. Misuse of a Home Match Ticket may result in the holder being refused entry to, or ejected from, the Ground in respect of a particular Match and/or the cancellation and withdrawal of a Home Match Ticket. In the event of any cancellation and withdrawal in accordance with this clause 3.5, no refund shall be payable. The Club further reserves its right to take any legal or disciplinary action against any person(s) as it sees fit in connection with such matters, including a claim for an account of any profits made from an unauthorised use of a Home Match Ticket.

 

4 Changes to Dates, Refunds & Exchanges

4.1 No guarantees can be given by the Club that the Match will take place at a particular time or on a particular date. Subject to clause 4.2, below, the Club reserves the right to reschedule any Match without notice and without any liability whatsoever.

4.2 In the event of the postponement or abandonment of the Match (or if the Match has, for any reason to be played out of view of the public), subsequent detail will be posted on www.nufc.co.uk . The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.

4.3 In order to obtain a refund, the Home Match Ticket must be returned to the Club's ticket office no later than 72 hours before the commencement of the match. A refund will only be issued on production of identification that the individual requesting the refund is the person to whom the Home Match Ticket was originally sold. For the avoidance of doubt, the final decision belongs to the ticket office manager.

 

5 Lost or Stolen Home Match Tickets

5.1 In order to gain admission to the Ground the Home Match Ticket must be presented in its entirety at the Match.

5.2 The Club shall not be obliged to issue any replacement for a lost, stolen or destroyed Home Match Ticket.

 

6 Cancellation & Withdrawal of Home Match Ticket

6.1 Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of the Terms & Conditions of Entry to cancel and withdraw any Home Match Ticket issued to you. In the event of such cancellation no refund will be paid.Without prejudice to the general nature of the above the following actions shall constitute serious breach of the Terms & Conditions of Entry:

6.1.1 smoking in designated non-smoking areas;

6.1.2 being (or appearing to be) drunk or intoxicated;

6.1.3 persistent standing in seated areas whilst the Match is in progress;

6.1.4 the sale or transfer (save as permitted) of a Home Match Ticket to any person;

6.1.5 the deliberate misuse of a Home Match Ticket;

6.1.6 any misrepresentation in relation to clause 1.2, above;

6.1.7 the possession of a banner or flag that bears material or slogans that are offensive, obscene, abusive or racist;

6.1.8 the throwing of any object within the Ground that may cause injury or damage to people or property without lawful authority or excuse;

6.1.9 the use of foul, obscene, abusive and/or racist language and/or gestures;

6.1.10 the supply of any misleading or incorrect information in any application;

6.1.11 any breach of clauses 2.4 or 2.5, above; and

6.1.12 any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of any Home Match Ticket.

6.2 In the event that your Home Match Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match ticket or season ticket at its discretion.

 

7 Exclusion of Liability

7.1 The Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club.

7.2 Neither the PL nor the Club shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators.

 

8 General

8.1  The invalidity or partial invalidity of any provision of these Conditions of Issue shall not prejudice or affect the remainder of these Conditions of Issue, which shall continue in full force and effect.

8.2 Notwithstanding any other provision in these Conditions of Issue and with the exception of FIFA, UEFA, The FA, PL and the Football League, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Conditions of Issue.Nothing in these terms of conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the aforementioned Act.

8.3 These Conditions of Issue and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales in relation to any dispute or claim arising out of or in connection with these Conditions of Issue (including in relation to any non-contractual disputes or claims).

AWAY MATCH TICKET TERMS & CONDITIONS OF USE

1 Issue of Away Match Ticket

1.1The issue of an Away Match Ticket and subsequent access to the Ground is subject to the Terms & Conditions of Entry (which can be found on - or accessed via - the Club's website at www.nufc.co.uk/terms or can be provided upon written request to the Club).

1.2 Away Match Tickets are for the use of supporters of the Visiting Club and neutrals only.By applying for an Away Match Ticket and/or using the same you hereby warrant and represent that you are a supporter of the Visiting Club and/or that you are not a supporter of the Club.

 

2 Admission to the Ground

2.1 Use of an Away Match Ticket constitutes acceptance of the Terms & Conditions of Entry.

2.2 An Away Match Ticket permits you to occupy the seat indicated on the Away Match Ticket or such other alternative seat of equivalent value as the Club may allocate to you at its reasonable discretion.

2.3 Save as set out in clause 2.4 below, you shall not bring into (or use within) the Ground any equipment that is capable of recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to the Match or any aspect of it. Any person acting in breach of this provision may have such equipment confiscated and/or will be required to deliver up any tapes, films, disks or other recordings or data to the PL and/or the Club and the copyright in any such recording or transmission is herby assigned (by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988) to the PL.

2.4 Mobile telephones are permitted within the Ground, provided that they are used for personal and private use only.

2.5 Save for official Club merchandise and/or other football-related clothing worn in good faith, you shall not bring into, use or display within the Ground any sponsorship, promotional or marketing materials.

2.6 You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. For the avoidance of doubt this clause shall not prevent the lawful distribution of text publications in any format which do not infringe clause 2.5 above where both the content and the publication are lawful in all respects and do not in the Club's reasonable opinion constitute a threat to public order.

2.7 The Club reserves the right to refuse admission to, or eject from, the Ground any person who fails to comply with the Terms & Conditions of Entry.

2.8 Without prejudice to the representation at clause 1.2, above, and in light of the Away Match Ticket holders being grouped together in designated areas, any attempt to gain access to the Ground wearing or carrying apparel (including, without limitation, hats and/or scarves) that demonstrate support for the Club, may result in admission being refused or you being ejected from the Ground and in such circumstances no refund or alternative seat will be offered.

 

3 Use of Away Match Ticket

3.1 Subject to clause 3.3 below, the Away Match Ticket is issued for your sole use and you shall not sell, assign or transfer the Away Match Ticket or the benefit of it to any other person without the prior written consent of the Club. The reference to selling the Away Match Ticket includes offering to sell an Away Match Ticket (including, without limitation, via any online auction website), exposing an Away Match Ticket for sale, making an Away Match Ticket available for sale by another and advertising that an Away Match Ticket is available for purchase. For the avoidance of doubt (and by way of example only) this Away Match Ticket may not be offered as a prize in any promotion or competition; transferred, lent or sold to any third party as part of a hospitality or travel package; given to a third party who agrees to buy some other goods or services; or used for any other commercial purpose (all save as expressly authorised by the PL or the Club).

3.2 The unauthorised sale or disposal of an Away Match Ticket may amount to a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006.The Club will inform the police when it becomes aware that an Away Match Ticket has been sold illegally and will press for charges to be brought against those breaking this law.If you are convicted of a ticket touting offence, or we reasonably suspect you have committed such an offence, we will notify the PL who may in turn notify other Premier League clubs and/or the relevant law enforcement authorities.The information that we share may include your personal details, information about the offence and about ticket purchases (including payment details).We will use this to identify and prevent ticket touting offences and disorder at matches.

3.3 If more than one Away Match Ticket is issued to you, one Away Match Ticket must be retained by you for personal use (subject to the provisions below) and the remainder may be transferred to your Guest(s) for his/her/their personal use only PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Away Match Ticket and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business.Such transfer to any Guest will be subject to the Terms & Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 4.3 below) apply to each Guest as if he/she was the original purchaser of the Away Match Ticket (and you must inform the Guest(s) of this).You will provide the name and address of your Guest(s) when asked to do so by any official, steward or employee of the Club and/or any police officer.In the event that you and/or your Guest(s) are unable to use any Away Match Ticket then you may transfer that Away Match Ticket(s) to a natural person who is known to you personally and who would be entitled (under the Terms & Conditions of Entry and otherwise) to purchase such Away Match Ticket and attend such Match PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Away Match Ticket, and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business.Such transfer will be subject to the Terms & Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 4.3 below) apply to the transferee as if he were the original purchaser of the Away Match Ticket (and you must inform the transferee of this).You will provide the name and address of the transferee when asked to do so by any official, steward or employee of the Club and/or any police officer.

3.4 The Away Match Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward or employee of the Club or any police officer.The Club reserves the right to require the immediate return of the Away Match Ticket at any time.

3.5 Any Away Match Ticket obtained or used in breach of the Terms & Conditions of Entry shall be automatically void and all rights conferred or evidenced by such Away Match Ticket shall be nullified. Misuse of an Away Match Ticket may result in the holder being refused entry to, or ejected from, the Ground in respect of a particular Match and/or the cancellation and withdrawal of the Away Match Ticket. In the event of any cancellation and withdrawal in accordance with this clause 3.5, no refund shall be payable. The Club further reserves its right to take any legal or disciplinary action against any person(s) as it sees fit in connection with such matters, including a claim for an account of any profits made from an unauthorised use of the Away Match Ticket.

 

4 Changes to Dates, Refunds & Exchanges

4.1 No guarantees can be given by the Club that the Match will take place at a particular time or on a particular date. Subject to clause 4.2 below, the Club reserves the right to reschedule any Match without notice and without any liability whatsoever.

4.2 In the event of the postponement or abandonment of the Match (or if the Match has, for any reason, to be played out of view of the public), you will be entitled to receive a full refund (excluding admin fees currently £1 per ticket) or receive an equivalent ticket for the subsequent re-arranged Match via such application procedure as the Club stipulates.The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.

4.3 Refunds are strictly governed by the Terms and Conditions of sale imposed by the Home Club. Should an away allocation be taken on  'Sale Only' terms, then no refund will be permitted. 

4.3.1 In order to obtain a refund, the Away Match Ticket must be returned to the Club's ticket office no later than 72 hours before the commencement of the Match. A refund will only be issued on production of identification that the individual requesting the refund is the person to whom the Away Match Ticket was originally sold. For the avoidance of doubt, the final decision belongs to the ticket office manager.

4.4 It is the responsibility of the purchaser to ensure the correct age band and or price is purchased at the time of sale for all away tickets. Upgrades on the match day are at the discretion of the Home Club and not necessarily permitted and thus entry to the match may be refused. In this event Newcastle United accepts no responsibility for any loss and no refunds will be given.

4.5 Away match sales are subject to an administration / booklng fee ( currently £1 per away ticket 14/15 season ) and applies to Season Ticket Holders and Club Members.

4.6 Away match tickets are strictly limited to 1 per qualifying supporter number ( Season Ticket Holders / Members ) 

4.7 Supporter's Must be registered in an Away Travel Group to sit together. You can only be registered in one group at any one time and the maximum persons per group is currently ten.

4.8 Season Ticket holders are awarded one point per qualifying supporter number per away game attended. If a Season Ticket is lapsed for one or more season's then all points accrued on that record will be removed and are strictly non transferable. 

 

5 Lost or Stolen Away Match Tickets

5.1In order to gain admission to the Ground the Away Match Ticket must be presented in its entirety at the Match.

5.2The Club shall not be obliged to issue any replacement for a lost, stolen or destroyed Away Match Ticket.

 

6 Cancellation & Withdrawal of Away Match Ticket

6.1 Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of the Terms & Conditions of Entry to cancel and withdraw any Away Match Ticket issued to you. In the event of such cancellation no refund will be paid.Without prejudice to the general nature of the above the following actions shall constitute serious breach of the Terms & Conditions of Entry:

6.1.1 smoking in designated non-smoking areas;

6.1.2 being (or appearing to be) drunk or intoxicated;

6.1.3 persistent standing in seated areas whilst the Match is in progress;

6.1.4 the sale or transfer (save as permitted) of an Away Match Ticket to any person;

6.1.5 the deliberate misuse of an Away Match Ticket;

6.1.6 any misrepresentation in relation to clause 1.2, above;

6.1.7 the possession of a banner or flag that bears material or slogans that are offensive, obscene, abusive or racist;

6.1.8 the throwing of any object within the Ground that may cause injury or damage to people or property without lawful authority or excuse;

6.1.9 the use of foul, obscene, abusive and/or racist language and/or gestures;

6.1.10 the supply of any misleading or incorrect information in any application;

6.1.11 any breach of clauses 2.3 or 2.4, above; and

6.1.12 any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of any Away Match Ticket.

6.2 In the event that your Away Match Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match ticket or season ticket at its discretion.

 

7 Exclusion of Liability

7.1 The Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club.

7.2 Neither the PL nor the Club shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators.

 

8 General

8.1 The invalidity or partial invalidity of any provision of these Conditions of Issue shall not prejudice or affect the remainder of these Conditions of Issue, which shall continue in full force and effect.

8.2 Notwithstanding any other provision in these Conditions of Issue and with the exception of FIFA, UEFA, The FA, PL and the Football League, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Conditions of Issue.Nothing in these terms of conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the aforementioned Act.

8.3 These Conditions of Issue and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales in relation to any dispute or claim arising out of or in connection with these Conditions of Issue (including in relation to any non-contractual disputes or claims).

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MEMBERSHIP TERMS & CONDITIONS

 

1. Sale Conditions


1.1. By purchasing a Membership product you acknowledge your acceptance of the Terms and Conditions of purchase.
1.2. Anyone purchasing a Membership on behalf of any other person shall be deemed to be acting with the consent of the Member for whom they have purchased Membership, including acting with the authority to agree to these Terms and Conditions on behalf of each Member.
1.3. Membership is sold on the basis of one per person. The Club shall be entitled to refuse an application from, or cancel the Membership of any Member who: (i) it believes is not a genuine supporter of the Club; or (ii) does not provide the personal details or information that the Club requires to process or maintain their Membership.

 

2. Membership Enrolment

2.1. Membership subscriptions run for 12 calendar months from the date of purchase.
2.2. On expiry of Membership all rights and benefits of Membership will cease.
2.3. The Club reserves the right to re-brand or re-name the Membership scheme or introduce additional official membership schemes at any time. Members may at the discretion of the Club be transferred onto any such additional or replacement scheme without prior notice provided always that they shall be entitled to the same or similar benefits.
2.4. The Club will process Membership applications in order of receipt. Membership packs will be posted within 1 month of purchase, subject to extenuating circumstances. 
2.5. All Membership materials will be sent to the Member's registered address or email. The Club is not responsible for the accuracy of this data and the Member must make sure that their contact information is correct at all times.
2.6. The Club shall not have any liability to a Member for any late delivery or non-delivery of a Membership card, documents or other materials resulting from the actions or omissions of any postal service provider.

 

3. Membership Benefits

3.1. Membership does not guarantee that a Member will be entitled to purchase a match ticket for any game or to attend any of the Club's matches.
3.2. The number of tickets permitted to be purchased per match may be limited dependent on the fixture. Membership discount may be limited to 1 ticket per match per membership held. 
3.3. All Membership Benefits are subject to change at any time.
3.4. Members shall be entitled, upon presentation of their Membership Card, to free admission to all Barclays Premier League Reserve League fixtures, wherever played, subject to capacity restrictions at the relevant venue not having been exceeded.
3.5. The Club reserves the right to vary the manner or system by which tickets for any of the Club's matches are allocated or by which Members will qualify for such tickets, provided that reasonable notice is given to Members.
3.6. When seeking to enjoy the benefits of Membership, a Member may be required at any time to show their Membership card for inspection by the Club's representatives to prove that they are a Member.
3.7. Neither a Membership Card nor the benefits of Membership may be transferred to any other person. All Membership Cards remain the property of the Club, which may require the immediate return of a Membership Card at any time.
3.8. The benefits of Membership are as advertised by the Club, the Club reserves the right to substitute replacement products or benefits as part of Membership in place of any products or benefits advertised in promotional material.
3.9 Away fixture tickets are limited to one per Member and are sold subject to availability.

 

4. Loss, Theft, Refunds and Cancellations

4.1. If a Member loses or misplaces their Membership card, or has it stolen, they should report this to the Club as soon as possible. If the Membership card is stolen, the Police should also be contacted immediately by the Member. The Club shall be entitled to charge a fee for the issue of any duplicate Membership card, subject to change at the Club's discretion.
4.2. The Club may cancel the Membership of a Member and all associated benefits if they breach any of these Terms and Conditions or are banned or restricted from attending any football ground (including the Ground)
4.3. The Club reserves the right to not refund membership fees due to (i) late delivery of any Membership Benefits, (ii) change of personnel at the Club, (iii) delays in processing membership applications, (iv) change of venue, fixtures and other event changes including match fixtures.
4.4. Membership fees are paid upon application and can be submitted anytime during the course of a season. On processing your application we will send your Welcome Pack.
4.5. Fees are calculated per Membership package and relate to the age, pack specifics and geographic area of origin.
4.6. If a Membership is cancelled, whether by the Club or the Member, no refund will be paid to the relevant Member for any remaining period of Membership.
4.7. If the method of payment provided for Membership fails or is refused (other than as a result of a fault of the Club), the prospective Member shall pay any charges incurred by the Club as a result, and Membership will be withdrawn from the Member until the Membership subscription (and any relevant charges) have been paid for in full.
4.8. The Club shall not have any liability to a Member for a failure to carry out or delay in carrying out its obligations under these Terms and Conditions caused by any circumstances outside its reasonable control.

 

5. Membership Additional Terms

5.1. The Club reserves the right to change these Terms and Conditions from time to time and shall publicise any material changes on either or all of: (i) the Club's main website; (ii) emails to the notified email address of the Member; or (iii) in writing.
5.2. These Terms and Conditions are the entire agreement between the Club and the Member in relation to their Membership.
5.3. If any of these Terms and Conditions is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such Terms and Conditions shall, to that extent, be severed from the remaining Terms and Conditions which shall continue to be valid to the fullest extent permitted by applicable laws.
5.4. These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the Courts of England and Wales.

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DEFINITIONS

The following words and phrases shall have the following meanings:

"Away Match Ticket" means a printed paper ticket or any other form of ticket (and/or any rights arising out of or in connection with any of the foregoing) for admission to the Match.

"Club" means Newcastle United Football Company Limited.

"Conditions of Issue" means the Terms and Conditions governing the issue and use of a Match Ticket or Season Ticket.

"FL" means The Football League.

"Ground" means St. James' Park and all other locations owned, occupied or utilised by the Club.

"Ground Regulations" means those ground regulations issued by the Club from time to time that set out the Terms and Conditions upon which spectators are granted entry to the Ground.

"Guest" means a relative, friend, colleague and/or companion to the disabled who would be entitled to purchase a Match Ticket under the Terms and Conditions of Use.

"Home Match Ticket" means a printed paper ticket or any other form of ticket (and/or any rights arising out of or in connection with any of the foregoing) for admission to the Match.

"Match" means that football match in which the Club participates and that takes place at the Ground during Season 2014-15 as designated upon the ticket to which these Conditions of Issue apply. A Season Ticket entitles entry to home league fixtures only. For the avoidance of doubt, Football Association Cup, Football League Cup, pre season friendly and any other fixtures played at the Ground are excluded from the Season Ticket entitlement.

"PL" means The Premier League.

"Season Ticket" means a season ticket smartcard (and/or any rights arising out of or in connection with a season ticket smartcard) for admission to Matches.

"Terms & Conditions of Entry" means each of the rules and regulations of FIFA, UEFA, The Football Association, The Premier League ("PL"), and The Football League; the Ground Regulations; and the Conditions of Issue.

"Visiting Club" means the football club playing against the Club.

 

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