1. Sale Conditions
1.1. By purchasing a Membership product you acknowledge your acceptance of the Terms and Conditions of purchase.
1.2. Anyone purchasing a Membership on behalf of any other person shall be deemed to be acting with the consent of the Member for whom they have purchased Membership, including acting with the authority to agree to these Terms and Conditions on behalf of each Member.
1.3. Membership is sold on the basis of one per person. The Club shall be entitled to refuse an application from, or cancel the Membership of any Member who: (i) it believes is not a genuine supporter of the Club; or (ii) does not provide the personal details or information that the Club requires to process or maintain their Membership.
2. Membership Enrolment
2.1. Membership subscriptions run for 12 calendar months from the date of purchase.
2.2. On expiry of Membership all rights and benefits of Membership will cease including all home game loyalty points amassed.
2.3. The Club reserves the right to re-brand or re-name the Membership scheme or introduce additional official membership schemes at any time. Members may at the discretion of the Club be transferred onto any such additional or replacement scheme without prior notice provided always that they shall be entitled to the same or similar benefits.
2.4. The Club will process Membership applications in order of receipt within 10 calendar days of receipt
2.5. All Membership materials will be sent to the Member's registered address or email. The Club is not responsible for the accuracy of this data and the Member must make sure that their contact information is correct at all times.
2.6. The Club shall not have any liability to a Member for any late delivery or non-delivery of a Membership card, documents or other materials resulting from the actions or omissions of any postal service provider.
3. Membership Benefits
3.1. Membership does not guarantee that a Member will be entitled to purchase a match ticket for any game or to attend any of the Club's matches.
3.2. Members applying for tickets for the Club's matches are strictly on the basis of two tickets per match per Member, unless expressly permitted otherwise by the Club.
3.3. All Membership Benefits are subject to change at any time.
3.4. Members shall be entitled, upon presentation of their Membership Card, to free admission to all Barclays Premier League Reserve League fixtures, wherever played, subject to capacity restrictions at the relevant venue not having been exceeded.
3.5. The Club reserves the right to vary the manner or system by which tickets for any of the Club's matches are allocated or by which Members will qualify for such tickets, provided that reasonable notice is given to Members.
3.6. When seeking to enjoy the benefits of Membership, a Member may be required at any time to show their Membership card for inspection by the Club's representatives to prove that they are a Member.
3.7. Neither a Membership Card nor the benefits of Membership may be transferred to any other person. All Membership Cards remain the property of the Club, which may require the immediate return of a Membership Card at any time.
3.8. The benefits of Membership are as advertised by the Club, the Club reserves the right to substitute replacement products or benefits as part of Membership in place of any products or benefits advertised in promotional material.
4. Loss, Theft, Refunds and Cancellations
4.1. If a Member loses or misplaces their Membership card, or has it stolen, they should report this to the Club as soon as possible. If the Membership card is stolen, the Police should also be contacted immediately by the Member. The Club shall be entitled to charge a fee for the issue of any duplicate Membership card, subject to change at the Club's discretion.
4.2. The Club may cancel the Membership of a Member and all associated benefits if they breach any of these Terms and Conditions or are banned or restricted from attending any football ground (including the Ground)
4.3. The Club reserves the right to not refund membership fees due to (i) late delivery of any Membership Benefits, (ii) change of personnel at the Club, (iii) delays in processing membership applications, (iv) change of venue, fixtures and other event changes including match fixtures.
4.4. Membership fees are paid upon application and can be submitted anytime during the course of a season. On processing your application we will send your Welcome Pack.
4.5. Fees are calculated per Membership package and relate to the age, pack specifics and geographic area of origin.
4.6. If a Membership is cancelled, whether by the Club or the Member, no refund will be paid to the relevant Member for any remaining period of Membership.
4.7. If the method of payment provided for Membership fails or is refused (other than as a result of a fault of the Club), the prospective Member shall pay any charges incurred by the Club as a result, and Membership will be withdrawn from the Member until the Membership subscription (and any relevant charges) have been paid for in full.
4.8. The Club shall not have any liability to a Member for a failure to carry out or delay in carrying out its obligations under these Terms and Conditions caused by any circumstances outside its reasonable control.
5. Membership Additional Terms
5.1. The Club reserves the right to change these Terms and Conditions from time to time and shall publicise any material changes on either or all of: (i) the Club's main website; (ii) emails to the notified email address of the Member; or (iii) in writing.
5.2. These Terms and Conditions are the entire agreement between the Club and the Member in relation to their Membership.
5.3. If any of these Terms and Conditions is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such Terms and Conditions shall, to that extent, be severed from the remaining Terms and Conditions which shall continue to be valid to the fullest extent permitted by applicable laws.
5.4. These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the Courts of England and Wales.